At LeatherKarts.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with the product, our Return & Refund Policy allows you to return or exchange your item under certain conditions. Please review our policy below:

Return Eligibility: –

  • Timeframe: Returns are accepted within 30 days of receiving your order.
  • Condition: Items must be unused, undamaged, and in their original packaging (including tags, boxes, etc.).

Non-Returnable Items: The following items are non-returnable:

  • Customized or personalized products
  • Gift cards
  • Items marked as final sale or clearance

How to Initiate a Return?

To initiate a return, please follow these steps:

  • Contact Us: Send an email to our customer service team at Hanzub International LLC 14612 Pensham Dr Frisco , Dallas TX 75035 with your order number and the reason for return.
  • Return Authorization: After reviewing your request, we will provide a Return Authorization number and instructions on how to return the product.
  • Return Shipping: If a return is approved, you will be responsible for the shipping cost unless the item is defective, damaged, or incorrect.
  • Packaging: Please pack the item securely to avoid damage during return shipping. Include the RA number and any documentation (e.g., order confirmation or receipt) inside the package.

Refunds: – Once we receive the returned item and it is inspected:

  • Processing Time: Refunds will be processed within 7-10 business days after receiving the returned product.
  • Refund Method: The refund will be issued to the original payment method used during the purchase.
  • Shipping Costs: Shipping fees are non-refundable unless the product is damaged or incorrect.
  • Partial Refunds: We reserve the right to offer a partial refund if the product is returned in a damaged or used condition.

Exchanges: – If you wish to exchange an item for a different size, color, or product, we recommend initiating a return for a refund and placing a new order. This ensures a faster exchange process.

Damaged or Defective Items: – If your item arrives damaged or defective:

  • Contact Us: Please contact our customer service team within 48 hours of receiving the item.
  • Documentation: Provide photographs of the damaged or defective product, as well as any other relevant information to facilitate a smooth return or exchange process.
  • Return Shipping: For damaged or defective products, we will cover the return shipping costs and issue a full refund or replacement.

Damaged or Defective Items: – If your item arrives damaged or defective:

  • Order Cancellation: You can cancel your order before it is shipped. If your order has already been processed or shipped, please follow the return process after receiving the product.
  • Refund Process: Once your cancellation is confirmed, any payments made will be refunded in full to your original payment method.

If you have any questions or concerns regarding our Return & Refund Policy, please contact us at: